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Digital Communication, Collaboration and Participation

Maps to UKPSF: K4, V1

Digital Communication

The capacity to communicate effectively in digital media and spaces

  • - Use digital communications to support learning eg through webinars, tutorials, mentoring, online lectures, email, chat.
  • - Offer feedback to learners in ways that are digitally available.
  • - Communicate ideas in a range of digital media and in accordance with different cultural, social and communication norms.
  • - Consider the communication and access needs of different learners.
  • - Support learners to communicate effectively in academic and professional contexts and to understand the different norms of communication in different settings.
  • - Respect others in public communications; maintain privacy in private communications; model this to learners.

digital collaboration

The capacity to participate in digital teams and working groups

  • - Participate in digital teams and working groups eg around curriculum development and review.
  • - Collaborate effectively in digital spaces eg building shared resources, wikis, web pages, digital writing and presentations.
  • - Support learners to collaborate using shared digital tools and media, and to work effectively across cultural, social and linguistic boundaries.

digital participation

The capacity to participate in, facilitate and build digital networks

  • - Participate in digital networks with learners and with other teachers. Participate actively in social media relevant to your professional role and interests eg Facebook, Twitter, Linkedin.
  • - Share learning and teaching materials, presentations, resources etc on appropriate digital sites and networks.
  • - Facilitate learning groups and networks; encourage learners to do the same.
  • - Behave safely and ethically in networking situations; encourage learners to do the same.

At higher levels:

  • - Facilitate and build new networks; amplify messages across networks; be aware of how digital networks influence social behaviour.

TEL Recommends

I really like a lot of the new features of Moodle. Specifically, I like Turnitin PeerMark, where students can read, review and evaluate formative assignments submitted by their peers. (Suzy)

For more information on Turnitin Peermark, see: 

Turnitin PeerMark - Setting up Assignments

Turnitin PeerMark - Accessing Reviews

Taking part in #LTHEchat on Twitter is a great opportunity to chat about issues of educational practice with like minded colleagues. (Phil) 

Zoom is a great digital communication tool because it enables you to set up webinars quickly and easily and staff have used in to create podcasts with colleagues all over the UK. (Jo)

Getting help in person

The Technology Enhanced Learning (TEL) team and the Digital Training Team supports staff in using a range of tools and applications that can help you develop your digital capabilities in the area of digital communication, collaboration and participation.

TEL team

The TEL team provide help and support in the following areas:

Contact TEL@yorksj.ac.uk to discuss your training needs...


Digital Training team

Digital Training provide help and support in:

Contact DigitalTraining@yorksj.ac.uk for more information...

The IT team are able to offer full support in video conferencing and webinars.

Contact ILE@yorksj.ac.uk for more information...

Tools, Resources and Courses

Here are a few examples of the tools and resources that can help develop your digital capabilities in the area of digital communication, collaboration and participation.


Available on Apps Anywhere, Audacity is an audio recorder and editor you can use to create audio files.

Zoom is a webinar and video-conferencing tool you can use to present to a group of people or talk to someone one-on-one.  If you would like to talk to us about how you can use Zoom in your teaching, contact the TEL team and You can also book zoom meetings through ILE. Contact ile@yorksj.ac.uk 

Available as part of Office 365. The digital training team can help support you using this tool.

Available as part of Office 365. The digital training team can help support you using this tool.

Available as part of Office 365. The digital training team can help support you using this tool.


External Tools

Padlet is a website and app that allows you to curate information onto virtual bulletin boards using a simple drag-and-drop system. You can share your Padlet boards with specific individuals, allowing them to contribute and then view their contributions in real time.

Mentimeter is an audience response system. It can be used in training, conference business settings and is also widely used in teaching. Please contact the TEL team if you are interested in using Mentimeter. See our Mentimeter page for more information.

Trello is a collaboration tool that organises your projects into boards. It is like Microsoft Planner. 

 Twitter is a micro-blogging social media platform on which you can post 280 character ‘tweets’ which your followers can see, and you can follow other people to see what they’re sharing. 

Instagram is a popular photo-sharing social network. 

Facebook is a social networking website where users can post and like comments, share photographs and links to other content on the web. Join the York St John Community group and create groups here too.


10 Days of Twitter

If you have not used Twitter before, this course will get you started and can be accessed via our 10 days of twitter page 

Mini iPad loans

It is possible to loan out mini iPads from Fountains Learning Centre. Find out more from iPad device help pages

YSJ Branding

This branding toolkit gives you further guidance on communication.

YSJ Social Media Policy

This policy covers the publication of and commentary on social media by employees which relates to York St John University.


External Resources:


A Tweetchat that takes place on Wednesday 8-9pm that discusses learning & teaching in HE.

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